Welcome to the hasbropulselink FAQ. Here are answers to the questions we get most often.
Q: Where do you ship?
A: We currently ship only within the United States. We do not offer international shipping at this time.
Q: How long does delivery take?
A: After your order is processed (1–2 business days), delivery usually takes 3–5 business days. You will receive a tracking number by email.
Q: How much does shipping cost?
A: Shipping is free on all orders to addresses within the United States.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, and PayPal.
Q: Can I return an item?
A: Yes. You have 30 calendar days from delivery to return an item, as long as it is unused and in its original packaging. Returns are free, and we do not charge restocking fees.
Q: How do I start a return?
A: Email us at info@hasbropulselink.com with your order number and reason for the return. We’ll send you a prepaid return label and instructions.
Q: How long does a refund take?
A: Once we receive and inspect your return, we process the refund within 1–2 business days. After that, it may take 7–10 business days for the money to appear in your original payment method.
Q: Do you have a physical store?
A: No, we are an online-only retailer based in Brownsville, Texas.
Q: How can I contact you?
A: You can email info@hasbropulselink.com, call +1 956-371-3564 during business hours (Monday–Friday, 9:00 AM–6:00 PM Central Time), or use the contact form on our Contact Us page.
Q: Is my payment information secure?
A: Yes. Our checkout uses SSL encryption, and we never store your full card number.